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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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Solved!

new(used) laserjet pro m102w not detected by Windows 7 during physical setup connection prompt

HP Recommended
laserjet pro m102w
Microsoft Windows 7 (64-bit)

printer no detect.jpg

I know the computer detects it as it will bring up the general device driver installation window but can't finish(as usual), nor does it give me any option to search my pc for a driver. So this is where I am stuck.  I just got this used so I've never verified it works.  Currently it's on with the orange exclamation mark icon blinking.  Any ideas? Thanks

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To update I just continued past that screen above anyway and installed the drivers and then tried to print a test page and got this: 

cartridge missing.jpg

and so then I tried reinstalling the cartridge a couple times.  It didn't feel or appear to be faulty in any way. Here it is:

black hp cartridge.jpg

Any way to bypass this message and get this thing to print? Thanks

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That is not a printer cartridge on the last picture, that is imaging drum.

To remove imaging drum you need to remove the toner first, you probably are missing toner cartridge CF217A.

 

https://support.hp.com/us-en/document/c05205359 

 

 




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oh thanks.  Had no idea how these work.  Why two parts? my other laserjet I guess has both parts combined into one cartridge, like you'd expect right?  Anyway, okay, so the cartridge doesn't have ink? what is it's purpose?

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They separated imaging drum and toner cartridge to lower price on a new toner.

Compare prices for toner for M102W ( CF217A) and toner for your old printer model.




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Ah, so the cartridge has the toner and the drum just does something physically to apply it and shouldn't have to be replaced ever? Wonder why it's removable

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Well I have a full color Laserjet the m452nw and yeah, I k ow the cartridges are expensive so I just got bulk toner to replenish the cartridges, only prob is the printer never knows I have toner apparently until I put a new cartridge in so I have to tell it "OK" a bunch of times to get through the confirmations on the low toner before using the dang thing. If you happen to know a trick for that let me know

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You need to replace a drum on an M102w every 12000 printed pages, toner every 1600 pages so when you empty around 7-8 toner cartridges the drum needs to be replaced.

 

The printer will inform you when the drum is at the end of its life.




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