HP makes this impossible?!! OK, we know they don't want us to use non HP ink. I've been able to use generic ink in other HP printers by my brand new HP envy 5055 keeps giving me carriage warnings and jammed paper warnings--it has not printed or tried to print. How do I get around this???
Yes, HP does not recommend the use of non-HP ink cartridges. It may or may not work. HP cannot guarantee its functionality. But, you may use them at your own discretion and HP does not stop you from doing so.
A carriage/paper jam error has nothing to do with the ink cartridges. Kindly perform the steps mentioned in this document - Paper Jam Error
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307 I am an HP Employee
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".