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    Know the Benefits of your HP account

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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officejet 6958 error code 0x6100004a

HP Recommended
officejet 6568
Microsoft Windows 10 (64-bit)

error code 0x6100004a officejet 6958

3 REPLIES 3
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@spuatter


Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please follow the instructions in this Link: https://support.hp.com/in-en/document/c03081973 and let me know how it goes

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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I have the same error code and the instructions above did not solve my problem.  In fact, I could not remove the ink cartridges as instructed in one of the instructions.  The cartridge tray is located on the far right of the printer and it does not appear as if they are moving at all.

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HP Support Agent
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@JimHasen

 

Try updating the Printer Firmware and check if it works. Link: https://support.hp.com/in-en/document/c02919168

 

If the issue persists please contact HP Support in your region for Service Options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you

KrazyToad
I Am An HP Employee

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