cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
Highlighted
New member
2 0 0 0
Message 1 of 2
126
Flag Post

officejet 8720 firmware downgrade

HP Recommended
officejet 8720
Microsoft Windows 10 (64-bit)

Hi, I owne a 8720 printer and i'm no longer able to use the third partyy ink.  I red that I have to downgrade to 1848A firmware but I don<t find it.  Is anybody know where?  Thank you

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
12,268 12,254 676 505
Message 2 of 2
Flag Post
HP Recommended

@Carlos345

 

Welcome to the HP Support Community.

 

You can try the steps from here: https://support.hp.com/ro-en/product/HP-Officejet-Pro-6830-e-All-in-One-printerserie/5390307/documen...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation