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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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I have done everything I know to get tray 2 error to go away to no avail. It keeps saying the tray is open and it is not at all open. please advise. firmware is up to date. printer paper quality is fine. I've taken paper out and put back in. I've unplugged the machine and waited a few minutes. nothing is working.

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