I have tried printing from my desktop with windows 7, my laptop with windows 10, and my android phone and it says it is printing on the computer And on the printer, but nothing comes out. I have tried making copies from the printer itself and the same thing. The top of the LCD screen goes green and says print or copy in progress and nothing happens. I even left it like that over night to see if it would work itself out, but no. I can tell it to print a print head alignment and that works fine. I have been using this printer for almost 3 years without issue until 2 weeks ago. I have tried a hard power reset, doing a manufacture reset, updating it, and nothing. I even tried removing and reinserting the ink cartridges.
I really love this printer but it seems to be a theme that every 2 to 3 years something happens to my HP printers and they have to be replaced..kind of getting old so if I cannot fix this one I will be trying another brand next time.
Thank you for any and all help 🙂