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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Redskins1
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output tray is full when it is not

HP Recommended
HP OfficeJet Pro 9025

My HP 9025 Printer gives Error message says the output tray is full when it is not.  Prints one page and gives OUTPUT TRAY FULL message, and have to walk over remove one page and then print next page and walk over remove page and print next page.  UGH!!!

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Betty0610
HP Support Agent
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@Redskins1

 

Welcome to the HP Support Community.

 

Are you able to copy?

 

Let's try to reset the Printer here:

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Also, try connecting the Printer to a different wall outlet directly.

 

Try a firmware update: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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