p1102w - unable to locate printer

[xopot]

Hi,

I am unable to print using wi-fi connection.

printer is p1102w.

os is MAC OS 10.10 Yosemite

Whenever i try to print something i recieve "Printer is not connected / Unable to locate printer" message.

I have tried solutions from your support site, but nothing helped.

Printer is for sure connected to same network as the computer. I see it on printed configuration page and i can connect to it by its IP via web browser (But I can not use web servises).

All software and drivers are up to date. Apple update does not have anything newer for me. Niether have your site.

I tried to move printer closer and further from router. No result.

No web-proxy is associated with my network.

To make it work i have to remove printer from my system, reinstall it using USB cable, and then re-add it via wi-fi.

But in some time the problem reappears.

That is really frustrating. Please help.

[Gemini02 · Accepted solution]

Hi @xopot ,

I see that you are experiencing issues printing over the wireless network. I would like to help you out today.

Since you can access the printer's Embebbed Web Server, the printer would have a valid IP address. Most likely it has something to do with the software the printer is using.

Repair the Disk Permissions on the Mac:

Close all applications.

On the Apple menu bar, click Go, click Applications and then click Utilities.

Double-click Disk Utility.

Highlight your hard drive/partition on the left.

Click Verify and then Repair Disk Permissions.

Restart the computer..

Reset the Printing System:

Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.

Click the Apple icon and then click System Preferences.

Click Printers & Scanners.

Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.

Click OK to confirm the reset.

Type the correct Name and Password.

Click OK to reset the printing system.

Then click the + sign to add the driver, highlight the printer. (you might have to click the drop down to select the printer's name) Then click on the Add button.

Setup a Static IP address for the printer.

The Printer is Not Found During Wireless Installation.

Disregard the title. Select Solution four: Assign your printer a static IP address.

If you need further assistance, just let me know.

Have a great day!
Thank You.

[FL2]

Dear Sirs,

I did what you teach me and now the printer is not responding.

So, what the next step to do?

Thanks!

Silvia