pdf file print landscape pages with the last 1/2 of a sentence missing from bottom of page

[JP763]

Hi, when I print a pdf file containing landscape pages the very bottom of the document containing document legal e's is cut in half 

[Garp_senchau]

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[Garp_senchau]

@JP763,

Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Check Paper Size Settings

• In Printer Settings:
  • Ensure that your printer is set to the correct paper size (e.g., Letter or A4 if you are printing on standard paper).
  • Go to Control Panel on your printer, select Setup > Paper Size and check that it's set to the correct size that matches your document.
• In PDF Viewer Settings:
  • Open the PDF in your preferred viewer (e.g., Adobe Acrobat, Foxit Reader, etc.).
  • Before printing, check the Page Size in the print dialog and make sure it matches your paper size.

Print Scaling Options

• Scaling in the Print Dialogue:
  • In the print dialog box, make sure you are not scaling the document incorrectly.
  • Select the Fit to Page or Actual Size option (depending on your viewer), and make sure the scaling isn't set to Shrink to Fit or a custom size that could cut off the bottom.
• If you’re using Adobe Acrobat, ensure the Page Scaling is set to Fit (not Shrink or Custom).

Check the Print Preview

• Before hitting Print, check the Print Preview to see if the entire document fits within the printable area.
• If the page content is being cut off in the preview, the issue is likely with the document setup or scaling.

Update Printer Drivers

• Ensure you have the latest drivers installed for your HP OfficeJet Pro 9015e.
  • Visit the HP support page and download the most recent drivers for your operating system.
• Outdated drivers could cause issues with scaling and page handling.

[Garp_senchau]

Check for Printer Firmware Updates

• Make sure your printer has the latest firmware update, as firmware updates can address issues like this.
  • Go to the HP Smart App or the HP website to check for firmware updates.

Try Printing from Another Application

• If you are printing the PDF from one program (e.g., Adobe Acrobat), try printing it from another PDF viewer (like Foxit Reader or Edge) to see if the issue persists.

Adjust Page Layout

• If the document is specifically set up with a borderless layout, you may want to adjust it to standard margins (e.g., 0.5 inches or so) in the PDF properties or during the print setup.

Test Different Paper Type

• If the issue is still occurring, try changing the paper type settings in the print dialog to match the paper you're using (e.g., Plain Paper, Photo Paper, etc.) to see if that makes a difference.

Use a PDF Editing Tool

• If the document's margins or layout are problematic, use a PDF editor to adjust the layout, such as removing extra margins or resizing the content to fit the printable area.

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,