photo printing issue

[PD582]

I am trying to print an 8x10 photo from my laptop but the photo paper tray only goes to 5x7.  When I select the main paper tray and select the 8x10 size, the photo doesn't print.  Can anyone help

[Dragon-Fur]

@PD582 

Welcome to the HP Community --

Use the Main tray for this paper size.

The printer needs to know about the paper size / type you have loaded in the tray - Tray and Paper

Next, the print job setup needs the paper size and type information.

===========================

Printer - Specifications

What the printer can do

HP ENVY 7645 e-All-in-One Printer (E4W44A) Specifications

Paper Handling

Media sizes supported (U.S. standard)	Letter, Legal, 4 x 6 in, 5 x 7 in, 8 x 10 in, No. 10 envelopes
Media weight, supported (metric)	Tray 1: A4: 75 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP Photo Paper: up to 250 g/m²; HP 10 x 15 cm photo paper: up to 250 g/m²
Media sizes supported (metric)	A4; A5; B5; DL; C6; A6
Media weight, supported (U.S. standard)	16 to 72 lb
Duplex options	Automatic
Maximum print area	209.9 x 349.6 mm (8.3 x 13.8 in)
Standard input capacity (secondary tray)	Up to 15 sheets
Envelope input capacity	Up to 5 envelopes
Input capacity	Up to 125 sheets
Standard input capacity (envelopes)	Up to 5
Output capacity	Up to 25 sheets
Standard input capacity (Legal)	Up to 125 sheets
Standard input capacity (cards)	Up to 40 cards
Standard input capacity (transparencies)	Up to 40 sheets

===========================

Printer - Tray and Paper

Load paper

User Guide 

Starting on Page 11 - Do not skip step 4

Next,

EWS > HP Document / How-to (Original Format)

Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

Open your Browser > Type / enter the Printer IP address into URL / Address bar

EWS – Tray and Paper Management

Original EWS

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model and EWS version Dependent:  Advanced section

Click Apply to save changes

Example - EWS - Tray and Paper

EWS_7855_Preferences_Tray_and_Paper_Management_All_4

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP ENVY 7645 e-All-in-One Printer  

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"