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hp smart tank 515

my hp smart tank 515 prints only on top left quarte of the page every time i  send any pdf via may yahoo mail account.  

 

 

P.s. i only send the pdf as a attach of the mail. I didn't type anything else in the mail 

1 REPLY 1
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Hi @5454545454545 ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand there may be a compatibility issue between the PDF files you're trying to print and your HP Smart Tank 515 printer. 

 

Here are some steps you can take to troubleshoot and potentially resolve the issue:

 

Check PDF Settings: Ensure that the PDF files you're trying to print are not set to print in a specific quadrant of the page. Sometimes, PDF files can have specific print settings that need adjustment. Open the PDF file on your computer using Adobe Acrobat Reader or another PDF viewer, and check the print settings to ensure they are set to print the entire page.

Print Preview: Before sending the PDF files to your printer, check the print preview to see how the document will appear on the page. This will give you an idea of whether the issue lies with the PDF file or the printer.

Printer Settings: Check the printer settings on your HP Smart Tank 515. Make sure the paper size and orientation settings match the settings of the PDF files you're trying to print. Also, check for any scaling options that may be affecting the printing process.

Update Printer Drivers: Ensure that you have the latest drivers installed for your HP Smart Tank 515 printer. Sometimes, outdated drivers can cause printing issues. Software and Drivers for HP Smart Tank 515 Wireless All-in-One

Print from Different Source: Try printing the PDF files from a different source, such as a different email account or a USB drive. This will help determine if the issue is specific to your Yahoo Mail account or if it's a general printing issue.

 

Refer to this document: HP Smart Tank 515 Wireless All-in-One

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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