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To resolve issues with error EBS00P0013 on HP Smart App: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎12-16-2021 12:16 PM - edited ‎12-16-2021 12:24 PM

HP Recommended
Product: HP 7158 All in one printer
Operating System: Microsoft Windows 10 (32-bit)

Hello all I've been having this problem for a few weeks now. When I print from word or Excel it prints great... When I try to print from the "web"  it gives me a Print Preview Error, an error occurred while printing.  I have uninstalled and re-installed ..  rebooted  updated sofwtare, firmware.... and I've checked all I know how to check... Anyone have solutions ??? I have used the assistance of HP Smart.   I don't know what to do anymore..  Windows 10 and using a HP laptop   I also changed from a wsd port to a standard tpc/ip port... That was one thing when I ran diagnostics it said port problem 

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1 person had the same question
1 REPLY 1

‎12-16-2021 02:29 PM

HP Recommended

Never mind I think I finally fixed it

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