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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
elite 8000 cmt
Microsoft Windows 7 (32-bit)

I found an answer to my previous post. somehow the printing ink was changed from color to b/w. have no idea how. I transferred a web site to the preview screen and noticed the change. I always thought there was an issue with the printer or the ink. it never dawned on me to simply copy a color document to test it out. I was relieved to see a color copy. sorry for any inconvienence.

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