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how to fix my PRINTHEAD. printer message says Printhead missing, or needs to be installed correctly. how did it get moved???
cannot get hp customer support to assist me. may just go buy a new printer. won't be HP this time. unless i can get some help!
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Try the steps from here: https://support.hp.com/in-en/document/c04100778
Let me know if this helps.
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I am an HP Employee
I FOLLOWED THE STEPS PROVIDED AND IT DID NOT CORRECT PROBLEM.
Will I need to replace the print head?
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