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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
hf90f
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printer error windows 10

HP Recommended
HP Spectre x360 Convertible 13-ae0xx
Microsoft Windows 10 (64-bit)

HP Office Jet Pro 6970 Printer states 'Error' from Windows 10 64-bit HP laptop.  It prints successfully from iPad and iPhone.  Have used HP Print and Scan Doctor 5.5.2 to no avail.  Laptop will not accept a driver or firmware update, indicating that both are fine up to date.

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ShlomiL
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HP Recommended

Hi,

Try following below specific version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

 

Try printing and check for any change, if the same remains try printing using the newly added print queue copy (Copy1) and check for any difference.


Shlomi



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