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    Check documents on compatibility, FAQs, upgrade information and available fixes.
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    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g
Microsoft Windows 11
hp office jet pro 8600 plus
serial CN43FF416C
 
gives "printer error" on start up. no other lights illuminated. i replaced all cartridges with genuine hp cartridges. i upgraded computer from windows 10 to win 11. i followed all troubleshooting steps as below.
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