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printer has a code of 01BBE6 and wouldnt come on

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Microsoft Windows 10 (64-bit)

I HAVE A ERROR CODE ON PRINTER 01B3B8E6 AND  I CANT GET IT TO RESTART I UNPLUGED IT AND HIT RESET AND TRIED TO DOWNLOAD HELP AND NOTHING

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Hi @gatortow,

 

I'd like to help!

 

 May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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