• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎04-26-2025 05:06 AM

HP Recommended

HP officejet 200 mobile

 

has error code Oxc4EE 8000

have let the battery discharge and switched off and back on but no difference

Reply
1 REPLY 1

‎04-28-2025 12:30 PM

HP Recommended

Hi @JOYCE310155 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

I appreciate the troubleshooting steps you've already tried, and I’m sorry for the inconvenience—this error can be frustrating. 

 

The Oxc4EE8000 error on the HP OfficeJet 200 Mobile Printer is often related to firmware issues, printhead problems, or internal hardware failures. Here are some additional steps to try:

 

1. Perform a Hard Reset

  • Turn off the printer.
  • Disconnect the power cord from the printer and the wall outlet.
  • Wait 60 seconds to discharge residual power.
  • Plug the power cord directly into a wall outlet (avoid power strips).
  • Turn the printer back on.

2. Reset the Printer’s Printhead

  • Open the printer’s cartridge access door.
  • Remove the ink cartridges carefully.
  • Unplug the printer while the cartridges are removed.
  • Wait 60 seconds, then plug the printer back in.
  • Reinsert the ink cartridges and close the access door.

3. Update the firmware on an HP printer

  • HP regularly releases new firmware versions for printer enhancements, app updates, or issue fixes. Update the firmware regularly to get the most out of your printer.
  • Click on the link below for instructions on how to update the firmware of your printer:
    HP Printer Firmware Update Guide

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.