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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎03-03-2023 01:31 PM

HP Recommended
Product: HP OfficeJet 5255 All-in-One Printer
Operating System: Microsoft Windows 11

printer says cartages cannot be used until printer enrolled in hp instant ink

i was then but now its $99 to reenroll in instant ink  

how can i disconnect from all that in order to use my own printer with my already existing ink ? 

thank you.

Category:
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1 REPLY 1

‎03-06-2023 07:53 AM

HP Recommended

Hi @syriandesert,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with your HP Printer using instant ink cartridges wherein you get the message “Cartridge cannot be used until printer is enrolled in HP Instant Ink”.

 

Please follow the steps from this weblink: https://support.hp.com/in-en/document/c06308185 

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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