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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎11-07-2025 08:25 AM

HP Recommended

My printer keeps giving me an error message that it does not recognize the printer cartridges.  They are all newly purchased.  I rebooted the printer, and that did not help.  I turned it off and restarted the printer, but it still did not work.  I unplugged it from the power source, but it did not work.  I am at my wits' end; please assist.

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1 person had the same question
1 REPLY 1

‎11-11-2025 02:51 PM

HP Recommended

@Flam28, Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share your HP unit's product number with us? 

 

Need help finding your product number? We've got you covered! Check out this handy guide:  Click here

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Garp_Senchau
I am an HP Employee

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