Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
Check for power-related problems or issues with the ink cartridges if copies are blank.
Step 1: Reset the printer and check the power source
Reset the printer to clear certain error states, and then check the power source to make sure the printer is getting enough power to operate the copier.
With the printer turned on, disconnect the power cord from the printer, disconnect the power cord from the power source, and then wait 30 seconds.
If you are using a power strip or multi-plug adapter, connect the cord directly to a wall outlet to ensure the printer is getting enough power.
Reconnect the power cord to the printer, and then try making a copy.
If the issue persists, connect the printer to a different wall outlet to determine if the original outlet is causing the issue.
If the issue persists using a different wall outlet, partially lift the scanner lid, and then press the Copy button or icon. If the scanner light does not illuminate or move across the glass, service the printer. If it moves and you still cannot copy, continue to the next step.
Step 2: Troubleshoot ink or toner cartridge issues
Ink or toner cartridge issues can cause unsatisfactory copy quality. Go to HP Customer Support, type your printer model number if necessary, and then search for print quality to locate the document for your printer.
Step 3: Change paper and copy size settings
Adjust the paper and copy settings from the printer control panel menu to fit the page.
NOTE: For printers without a control panel menu, most models use default normal copy settings that cannot be changed. As a workaround, scan the original into the computer, and then use the editing tools in the HP scanning software to resolve the size issue. You can then print multiple copies of the edited scan file.
Remove and reload the paper being used for the copy job. Make sure to slide in the paper width guides until they gently rest against the edges of the stack.
NOTE: If a message displays on the printer to confirm the paper type and size, touch OK if the size is correct, or touch Change or Modify to change it.
Touch Copy, Copy Document, or Copy Photo on the printer control panel.
Touch Settings or the gear icon to access and change the following settings.
Resize or Size: Change the size of the copy. Options can include a list of presets, custom sizes between 25 and 400 percent of the original size, Fit to Page, and an Actual Size setting to make a borderless copy.
Paper Type: Select the plain or photo paper type for your copies.
Tray Selection: Select the paper input tray with the paper being used for your copies.
Paper Size: Select the paper size for your copies, or select Automatic to let the printer detect the paper loaded in the tray.
Select Save Current Settings or Set as New Defaults to retain the settings for future copy jobs.
Depending on the printer, touch Start, or return to the main Copy screen by touching Back, and then touch Start Black, Start Color, or OK to start the copy job.
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