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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
jgenn10000
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printer not receiving jobs

HP Recommended
HP 8715 Officejet Pro
Microsoft Windows 10 (64-bit)
  • HP 8715 Officejet Pro connected wirelessly to new Lenovo ThinkPad Yoga with Windows 10
  • Print jobs sometimes show up in queue, but then disappear with out printing
  • Have tried all fixes recommended by HP in Scan Doctor, including forgetting and reloading printer.  Nothing works
  • printer will sometimes print nonstop pages of jibberish when trying to fix with scan doctor
  • Believe it is a Windows issue, as printer works fine when printing from ipad
  • HELP!
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