printer prints a relignment paper every time i turn it on

[horsekiller58]

every time i turn my < hp2700e > on it prints out a relingment paper how do i stop it

[Raj_05]

Hi @horsekiller58,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

When your HP DeskJet 2700e prints a realignment page every time you turn it on, it typically means the printer has not completed the alignment process successfully. Here’s how to address this issue.

Complete the Alignment Process

1. Load the Alignment Page: After the printer prints the alignment page, lift the scanner lid.
2. Place the Alignment Page: Place the printed alignment page face down on the scanner glass. Align it with the indicated corners.
3. Scan the Alignment Page: Close the scanner lid and press the scan button or follow the instructions on your printer’s display. The printer will scan the alignment page.

Check the HP Smart App

1. Open HP Smart: Open the HP Smart app on your computer or mobile device.
2. Select Your Printer: Make sure your HP DeskJet 2700e is selected.
3. Printer Settings: Navigate to printer settings and look for any alignment options. Ensure the alignment process is completed.

Reset the Printer

If the alignment page issue persists, try resetting your printer:

1. Turn Off the Printer: Disconnect the power cord from the printer.
2. Wait: Wait for about 60 seconds.
3. Reconnect and Power On: Reconnect the power cord and turn the printer back on.

Update Printer Firmware

Make sure your printer's firmware is up to date:

1. Open HP Smart: Open the HP Smart app on your computer or mobile device.
2. Select Your Printer: Select your HP DeskJet 2700e.
3. Printer Settings: Go to printer settings and look for firmware updates.
4. Update Firmware: Follow the prompts to update the firmware if an update is available.

These steps should help you resolve the issue with your HP DeskJet 2700e printing an alignment page every time it is turned on.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support