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Locked

‎11-28-2022 02:54 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

please my printer hp deskjet cannot print after I refilled the ink...please any help?

Category:
3 REPLIES 3

‎12-01-2022 04:15 AM

HP Recommended

Hi @Henrycj,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information.

 

Are you using HP genuine ink cartridges?
Are you getting any errors?

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Meanwhile, follow the steps from this document here. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
Was this reply helpful? Yes No

‎12-03-2022 04:25 AM

HP Recommended

Hi @Henrycj,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Elohi_NR
I am an HP Employee
Was this reply helpful? Yes No

‎12-06-2022 02:00 AM

HP Recommended

Hi @Henrycj,

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us

Elohi_NR
I am an HP Employee
Was this reply helpful? Yes No
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