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- Printing Errors or Lights & Stuck Print Jobs
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10-07-2023 09:09 PM
hi i cannot print using my hp deskjet 2320. I am using macOs sonoma 14, I already added it in the system settings, but using the HP smart app it does not detect the printer. I also tried to use the hp firmware updater, but it says that it does not contain upgrades for your device
2 REPLIES 2
10-08-2023 01:37 AM
Hi,
Your printer is supported by HP Easy Start and not by the HP Smart app, please follow below link to install your printer drivers on the Mac:
https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/HP_Easy_Start.app.zip
Shlomi
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