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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
thomania
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printer start up

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my 6500 printer keeps saying initializing systems...and does this forever. I tried the hard restart by unplugging the printer then reststarting by holding the "3" and "#" buttons. It does the same thing and doesn't progress.

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sandytechy20
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@thomania

 

Welcome to the HP Forums. I would be happy to help you with your HP printer. I understand that your printer losses connection and you have already done some preliminary troubleshooting.

 

However, I will need a few details to provide an accurate solution,

  • Provide the complete printer model number or product number(Is it HP Officejet 6500A or HP Officejet 6500 printer)
  • When did this issue start?
  • Did you do any hardware or software changes?

Meanwhile:

 

Perform a power reset again.

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Reconnect the power cord to the rear of the printer.
  6. Turn on the printer.

Reply with the result of the above-mentioned steps, for further assistance.

Cheers.

Sandytechy20
I am an HP Employee

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