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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- printer stopped working

Create an account on the HP Community to personalize your profile and ask a question
03-27-2025 07:17 AM
@AM540, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
The E error and three red lights on your HP Smart Tank 450 indicate a serious hardware or ink system issue. Try these troubleshooting steps:
Check for Paper Jams
>Open the printer’s front and back covers.
>Remove any stuck paper inside.
>Close all covers properly.
Inspect Ink Levels & Cartridges
>Open the ink access area and check the ink tanks.
>If the ink levels are low, refill them.
>Make sure the ink cartridges are seated properly.
Reset the Printer
>Turn off the printer.
>Unplug the power cable and wait 2-3 minutes.
>Plug it back in and turn it on.
Check the Printhead
>Open the printhead access door.
>Make sure the printheads are installed correctly.
>If the error persists, try cleaning or reseating the printheads.
Factory Reset (if needed)
>Press and hold the Cancel (X) and Wi-Fi buttons for 5+ seconds until the printer resets.
I hope this helps.
Take care and have a good day.
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Max3Aj
HP Support