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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- printer will not turn on

Create an account on the HP Community to personalize your profile and ask a question
09-18-2024 08:56 AM
Hi @grecker,
Welcome to the HP Support Community.
I'd be glad to help you!
The printer does not turn on or respond when you use the Power button or switch. All the lights are off, and there is no sound or movement from the printer.
Identify the power supply for your printer and refer to one of the following sections that matches it.
Printer with internal power supply
Printer with external power supply
Printer with battery power supply
Click here for the remaining steps.
Hope this helps! Keep me posted for further assistance
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-Moderator
I am an HP Employee