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‎12-17-2018 04:21 PM

HP Recommended

I can print all documents except PDF's.  I am using MacOS 10.13.6 on a desktop iMac.  I have uninstalled and reinstalled the Adobe software.  I have used the "save as" feature and I still can't get the printer to print a PDF.  I have also tried numerous PDF's from various sources.  This is the error message I get when I open the printer dialogue box:  Can't open "/private/var/spool/cups/tmp/006065c1a3432."

1 REPLY 1

‎12-18-2018 10:45 AM - edited ‎12-18-2018 10:45 AM

HP Recommended

@I_Teach_Math

 

A warm welcome to HP forums! This is a great place to get support, find answers and tips to your technical queries.

Since the issue only occur while printing PDF files, Acrobat print processing could be causing the issue. Try printing the PDF file as an image. You may use the steps available in this document to print the PDF file as an image. Printing PDF file as an image will bypasses the Acrobat processing by sending the printer a simple image of the document. 

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

 

Senan6806


I am an HP Employee

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