• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Envy 6000 series
Microsoft Windows 10 (32-bit)

I am printing a 2 sided brochure on glossy brochure paper.  I was able to get the front printed on 85 of them but everytime I try to print the front on the last 15 or the back on the 1st 85, I keep getting a message that the printer is out of paper.  I went through all the steps suggested but have had no luck.  I did put regular paper in the printer and it worked fine on the brochure.  Any help is appreciated

1 REPLY 1
HP Recommended

Hi@bigriveralpacas, Welcome to the HP Support Community!

 

 This is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are facing print quality issues with your HP ENVY 6000 All-in-One Printer series.

 

This issue could occur if the cartridges are not vented properly or the printhead is not aligned.

 

Let's go through a few steps to resolve this issue.

 

And here's the step by step guide for you in the link: Fixing Poor Print Quality

 

You may also check this link on how to print: Printing Photos (Windows)

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.