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printer won't turn on

HP Recommended
color laser jet pro MFP
macOS 10.15 Catalina

I changed a cartrige and added paper and now printer refuses to turn on.  I've unplugged at the wall and the back of the printer.  Now what?

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@JEANNEPOO

 

Welcome to the HP support community.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Sandytechy20
I am an HP Employee

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Do you have more details? Changing cartridges do not cause this problem. Test your wall plug with other device, and see if it is working well.

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