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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OfficeJet 5255 All-in-One Printer

this is an HP office jet 5255 with auto ink. New cartridges have been installed and both worked fine until this afternoon. the Color will print and you can hear the printer "printing" but the black doesn't show up on the paper. I took out the cartridge and reinstalled it,  turned it off and on. no changes. any suggestions?

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