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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
WPrice2
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Message 1 of 2
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printer works off web for test print but not off laptop

HP Recommended
lenovo
Microsoft Windows 10 (64-bit)

Cannot print or scan from laptop, but can from web page. Uninstalled software twice and restarted. Printing  and scanning still fail from Laptop

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@WPrice2

 

Welcome to the HP support community.

 

Provide the printer model number or the product number for further assistance.

Here is the link to find the product number:- Click here

Are you getting any error messages?

 

Sandytechy20
I am an HP Employee

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