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‎10-01-2020 01:47 PM

HP Recommended
Product: Example: HP6600 officejet
Operating System: Microsoft Windows 10 (64-bit)

I have a hp6600 printer Officejet that states my printhead appears to be missing.  I have disconnected everything, and still does not work  I am out of warranty.  Must I purchase a new printer?

Category:
1 REPLY 1

‎10-03-2020 07:31 PM

HP Recommended

@mvonehr, Welcome to HP Support Community!

 

If you have already performed the steps from the document Error Indicates Faulty Printhead and the issue persists, it could be a hardware failure.

 

Since the device is out of warranty, and we've concluded that this is a hardware malfunction, I may have a few pointers/suggestions to help you out, however, since these suggestions are limited to you and your printer alone, I'd like to send out a private message with those details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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