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printing error

HP Recommended
HPDESKJET 2132
Microsoft Windows 10 (64-bit)

 when going to print off my laptop an error messages comes up and at the bottom on the left of the printer next to three coloured symbols an orange light flashes.   Tried also to photocopy same thing happens any help would be most grateful

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HP Support Agent
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@LYNATT, Welcome to the HP Support Community!

 

I believe you are referring to the tri-color ink cartridge indicator. Remove the color ink cartridge, and try printing/copying in black to check if that works.

This condition occurs when one or more of the ink cartridges needs attention or is faulty, incorrect, missing, damaged, incompatible, or empty and needs to be replaced before printing can continue.

 

Perform the steps mentioned in this document - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge

 

Also, refer to Blinking Lights

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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Thanks for answering but its the black one not the colour it flashes and says printing error.   It hasnt happened before so am slightly confused not had printer long only a couple of years.

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@LYNATT

 

In your previous post, you have mentioned the light that blinks is the one below the three colored symbols. If the light below the black blinks, it means the issue is with the black ink cartridge.

 

Perform the steps mentioned in this document to resolve any ink cartridge issues - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge

 

If the ink cartridge is low on ink, the light will blink to indicate the same and you will have to replace it.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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