problem and to check my account for more information.

[JH1121]

Getting an error message on printer to check my account for more information

[VikramTheGreat]

Hi @JH1121,

Welcome to HP Support Community.
 

Thank you for posting your query, I will be glad to help you.

I understand you are getting an account error, Lets try and get this fixed.

Please follow the steps listed below to remove and set up web services:

1. Open the embedded web server (EWS):
a. Find out the IP address or hostname of the printer by pressing the Information button (i) to print an Information page.
NOTE: The printer must be on a network and must have an IP address.
b. In a supported web browser on your computer, type the IP address or hostname assigned to the printer. For example, if the IP address is 123.123.123.123, type the following address into the web browser: http://123.123.123.123.
2. Click the Web Services tab, and then click Remove Web Services in the Web Services Settings section.
3. Click Remove Web Services.
4. Click Yes to remove Web Services from your printer. 

You may also refer to this document to turn off web services: https://support.hp.com/in-en/document/c04808536 

I hope this helps.

Take care and have a good day.

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VikramTheGreat

HP Support