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‎12-22-2020 05:40 PM - last edited on ‎12-22-2020 05:42 PM by

HP Recommended
Product: HP Smart Tank 510 series
Operating System: macOS 10.12 Sierra

my problem in my printer HP Smart Tank 510 series its give me Cartridge problem

what i can to do ? and if i want to change Cartridge  how i get it ? all my check online its only ink not Cartridge

thanks

[personal information removed]

Category:
1 REPLY 1

‎01-05-2021 08:34 AM

HP Recommended

@CN9A62420Q, Welcome to HP Support Community!

What is the exact error message on the printer?

Did you make any changes to the printer recently?

 

Meanwhile, Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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