"Encryption Credentials Have Expired" Error on HP Envy Inspire 7200

[PR661]

"Encryption Credentials Have Expired" Error on HP Envy Inspire 7200

[Raj_05]

Hi @PR661,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The "Encryption Credentials Have Expired" error on your HP Envy Inspire 7200 can occur if the printer's security certificates need to be updated. You can try the following steps to resolve this issue.

Update Printer Firmware:

• Go to the HP Support website.
• Enter your printer model and check for any available firmware updates.
• Follow the instructions to download and install the latest firmware version for your printer model.

Reset Network Settings:

• Resetting the network settings on your printer might help resolve the issue.
• On your printer control panel, navigate to the network or wireless settings menu.
• Look for an option to restore network defaults or reset network settings and follow the prompts.

Reconnect the Printer:

• After resetting the network settings, reconnect your printer to the network.
• Use the Wireless Setup Wizard on the printer's control panel to connect to your Wi-Fi network again.

Update Security Certificates:

• If the error persists, you may need to update the printer’s security certificates.
• For details on how to update security certificates, check the documentation provided with your printer or visit the HP support website.

These steps should help address the "Encryption Credentials Have Expired" error on your printer.

I hope this helps.

Take care and have a good day.

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