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‎12-31-2020 02:08 PM

HP Recommended
Product: OfficeJet Pro 6830
Operating System: Microsoft Windows 10 (64-bit)

When I try to print, I get the error: "There is a problem with the printhead".  I tried replacing the ink cartridges, but that didn't resolve the problem.

Category:
1 REPLY 1

‎01-09-2021 06:56 AM

HP Recommended

@TimC65

 

Welcome to HP Support Community


I would like to help

 

Please follow the instructions in this Link: https://support.hp.com/in-en/document/c04100778


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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