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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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Good Morning.  I talked to Krisitielyn on 8-27-24.  I have an old Envy printer with no. 65 cartridges.    She suggested to buy an updated printer HP Envy 6055e, since my old one was defective and not printing.  i     have 4 of the no.65 ink cartridges for the old one and would like to send these to you for new 67's.  They are unopened.  3 colored and one black.   Thank you for your time.

Sharon Heape       

1 REPLY 1
HP Recommended

Hi @Sharon243,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

To get the answer to this question, we have limited support boundaries in the support community.
I would request you reach out to our phone support.

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-
HP Community Moderator



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