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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- reset admin password
Create an account on the HP Community to personalize your profile and ask a question
06-08-2023 06:53 PM
Hi @alsafeer,
Welcome to the HP Support Community
Not to worry I will help you to get a resolution to resolve the issue.
We need to perform an NVRAM reset to restore the printer back to its original settings.
The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name, or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee