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‎11-29-2022 09:09 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Bought a refurbished HP M15w and the unit was not factory reset before being sold. I cannot get into the admin setting to change the network setup. I need to reset the unit to factory default. I have tried all the suggestions in other threads and nothing has worked to reset the printer. All help appreciated.

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2 REPLIES 2

‎11-29-2022 12:21 PM

HP Recommended

You will need procedures for a hard NVRAM reset.  Since clearing a EWS password is a security issue, posting procedure in this forum may not be allowed.

 

I am a forum volunteer.

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‎12-06-2022 06:33 AM

HP Recommended

Thanks for the reply. I understand that I need to get the reset instructions and that they cannot be posted due to security issues, but can you please tell me how do I get them?

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