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    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 5
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Flag Post

Solved!

save edited scans

HP Recommended
HP DJ 3830
Microsoft Windows 10 (64-bit)

i have a dj 3830

After i have scanned a document and want to edit it 

I do that and click on done

But the document shows as before the edit

Can any one help ? 

Please 

 

4 REPLIES 4
HP Support Agent
HP Support Agent
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Message 2 of 5
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HP Recommended

Hi @LESD2,

 

I'd like to help!

 

Follow the instructions-

 

Scan and edit

 

Load your documents, complete the scan, and then edit, if necessary.

  1. Place the first item you want to scan face-down on the scanner glass, aligning it with the guide at the edge of the glass.

    Aligning a document with the guides at the edges of the scanner glass

  2. In HP Scan, click Scan.

    The printer scans your document or photo, and then HP Scan displays a preview.

  3. To add pages or scan the other side, click the Add pages icon  on the bottom bar, place the next item face-down on the scanner glass, and then click Scan.

  4. Double-click individual pages to rotate, crop, or change brightness and contrast, or click More for advanced options.

  5. When you finish editing your scan, click Save or Send.

You may refer to How to Scan (Windows)

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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Message 3 of 5
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I think that I am having the same problem. The above answer deals with scanning and editing the scan, which does not completely address the issue for me. The scan itself works fine. The problem is that after editing when you click "DONE," the document reverts back to the original scan and will not save the edits. Do you have any suggestions for that? Thank you.

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HP Support Agent
HP Support Agent
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Message 4 of 5
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@cc1672, Welcome to the HP Support Community!

 

Which app are you using to scan?

Are you using a Win 10 PC?

 

Keep me posted.

KUMAR0307
I am an HP Employee

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Message 5 of 5
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There used to be a button that said "Apply" which saved the edits.  It is no longer there.  Did you ever get an answer to your original question?  I still have the problem.  

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