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    Fix HP Printer issue in macOS

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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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scan settings

HP Recommended
office jet 8620
Microsoft Windows 10 (64-bit)

How do I change my scan settings to increase resolution and darken output?

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HP Recommended

@Zerbal 

 

Assuming you have already (previously) installed the Full Feature Software for your printer,

Find the scan options (as available) in the HP Scan software tabs.

 

If the feature(s) you need are not in the printer software, add the following program subset:

 

Link / Download:  HP Scan Extended 

Download, save, and install to use.  Exceptional free HP scan program:  HP Scan Extended features include (and are not limited to): Single, Multiple scans, Image and PDF scans, Email as PDF / JPEG, Source selection, Page Size choices include Auto-Detect (extracts image / document boundary).  May include OCR (Save as Editable Text).

NOTES

  • HPSE is an older subset of the printer software; features are very similar to scan software included in 2015 or newer Full Feature Software packages.
  • If you have the newer version of the scan software inside your Full Feature Software, use that: Printer Assistant shortcut icon on Desktop (named for printer) > Scan a document or image (wording varies).
  • Although the HPSE program works as a separate program, HPSE is dependent on the infrastructure provided by the printer software. The Full Feature Software for your printer should be installed before installing HPSE.

 

Example

 

NOTE:  Save to PDF and Save to JPEG provide about the same control methods, that is, the settings are similar within the basic categories.

 

Select your Scan type (PDF / JPEG) > More > Image > Click on subsections to adjust Resolution, Color, Exposure, and Color Dropout

 

HPSE_Scan-to-PDF_1HPSE_Scan-to-PDF_1

 

HPSE_Resolution_1HPSE_Resolution_1

For later...

Link and Download  NAPS2 

Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).  Includes OCR.  Download, save, and install to use.

 

HP Scan and Capture

Windows Store - Requires Windows 8 or higher

 

Reference and Resources – Places to find (more) help and learn about your Printer

Printer Homepage – “Things that are your printer”

Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more

HP Officejet Pro 8620 e-All-in-One Printer series

 

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Dragon-Fur

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