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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
jasmemphis
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switches on back of HP Envy 6055 do not work

HP Recommended
HP Envy 6055
macOS 10.15 Catalina

when i press the switches on the back of the HP Envy 6000 to turn off the printer or to start it, nothing happens.  I have to unplug it from the wall .

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@jasmemphis, Welcome to the HP Support Community!

 

I understand the power button on the printer is not working.

 

2 - (Power button) - Press to turn the printer on or off.

 

If this is not working, it is a hardware issue. 

Please reach out to the HP Technical Support team in your region regarding the service options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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