cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
63
Flag Post

Solved!

the ink cartridges keep popping out

HP Recommended

message pops up saying remove and reinstall the indicated ink cartridge ( nothing has been indicated so i reinstall both) making  sure installed correctly.  if this message continues to appear replace the ink cartridge.  I know they are not out of ink so I don't want to replace them. Also your sight indicates  it cannot decipher how much ink is in them. I don't have any replacements.

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
14,205 14,199 935 1,111
Message 2 of 2
Flag Post
HP Recommended

@Lollyboggs, Welcome to the HP Support Community!

 

Insert one ink cartridge at a time to identify the defective ink cartridge.

Make sure you have tried the steps mentioned in this document - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge

 

As the issue is related to Instant ink cartridges, I need more information to help you out.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation