there seens to be paper stuck inside the tango is there a way to open it?

[johnonyc]

I have tried to clear and feed on either end and tried in the ink access door but I can see som scraps of paper in the paper feed but they are difficult to clear even with a tweezer

and other options 

[zoey7886]

@johnonyc, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding a paper jam! 

We're thrilled to have the opportunity to assist you and provide a solution.  

It sounds like that stuck paper is giving your Tango a bit of a headache. Here’s a way to gently coax it out:

Turn off and unplug the printer – safety first!

Open all accessible doors – ink access door, paper tray, and rear access (if your model has one).

Gently pull the paper – use both hands if possible, pulling slowly in the direction of the paper path to avoid tearing.

Use tweezers carefully – if small scraps remain, grip them lightly and pull straight out. Avoid poking too deep to not damage rollers.

Check rollers and guides – make sure no tiny bits are stuck; sometimes a small piece can block future feeds.

Reload paper and do a test print – after clearing, ensure the tray isn’t overfilled and paper is aligned neatly.

If it still resists, a soft burst of compressed air can help dislodge tiny scraps without touching internal parts.

You’re almost there—think of it like gently unwrapping a stubborn ribbon!  

Hope this helps! 

Take care, and have an amazing day!  

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