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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Officejet Pro 8600 e-All-in-One Printer - N911a

Hp 8600 all in one

touch screen does not come on

"Home" icon and arrows are lit though

Plugged into surge protector

Did unplug and re plug

Did press power button off,  then back on.  No change to touch screen.

1 REPLY 1
HP Recommended

Those screen known to fail, you will need to replace it. You have a YT instruction video, it's 2 screws and 1 cable.

 




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