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Jo38
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Solved!

two sided printing prints second page upside down

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hp photosmart 7520
Microsoft Windows 7 (64-bit)

The printer was not working correctly on Windows 7  so I deleted it and downloaded the driver from the internet. Now when printing double sided, the first page prints correctly but the page on the back of the first page is upside down. Please help me with this.

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DocCottle
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Hey @Jo38,

 

Welcome to the HP Support Forums!

 

I see that you are having some issues with printing two-sided from your Windows 7 PC to your Photosmart 7520 e-All-in-One Printer. I can help you with that.

 

What is happening is there is a two-sided option that allows you to switch between having to flip the page along the long edge or the short edge. If you go to where you selected your two-sided printing and change the printing to the other option, the second page will print with the correct orientation. 

 

Please let me know if this resolves your issue. if it does, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!

View solution in original post

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DocCottle
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Hey @Jo38,

 

Welcome to the HP Support Forums!

 

I see that you are having some issues with printing two-sided from your Windows 7 PC to your Photosmart 7520 e-All-in-One Printer. I can help you with that.

 

What is happening is there is a two-sided option that allows you to switch between having to flip the page along the long edge or the short edge. If you go to where you selected your two-sided printing and change the printing to the other option, the second page will print with the correct orientation. 

 

Please let me know if this resolves your issue. if it does, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
2 people found this reply helpful
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tallhalf
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i also am having the problem, tried your solution with no correction, when telling me to change options, you need to be clearer, since you have no idea as to how it is set , so be descriptive as to exactly what option i need to set.

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Rainbow23
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@tallhalf,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are facing issues with two-sided printing from your HP Photosmart 7520 e-All-in-One Printer.

 

This issue could occur if the print settings are not correct on the drivers.

 

Let's go through a few steps to resolve this issue.

 

And here's the step by step guide for you in the link: Printing on Both Sides of the Paper (Windows) (Duplexing)

 

You may also check the link: Print Driver Settings Guide (Windows)

 

Let me know how this works.
 

You have a good day ahead.

Rainbow23
I am an HP Employee

If you found this post helpful, you can let others know and also show your appreciation by clicking the Accept as Solution button, Thumbs up" button!

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tallhalf
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thanks for the help. i did get it to work.

the particuars i was working with were to try to print a booklet with 2 pages per side printed on both sides.  using windows 7 and adobe  acrobate reader 11. the instructions for the printer worked but kept printing the back side of the paper upside down, the solution was found on another forum along with the instructions from hp. they are as folows.

set up the hp print preferences for automatic 2 sided (make sure the device settings in printer properties shows 2 sided device installed), show flip pages up (it made no sence to do this but it is what allowed the booklet to print correctly, go into print using adobe acrobate reader for the pdf file, use booklet setting , both sides, landscape, auto rotate page, then print

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Rainbow23
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@tallhalf,

You are welcome.

 

I am happy to know that the issue has resolved.

 

I also appreciate your time and patience.

 

Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

 

Please click on Accept Solution to help others with similar issues. If you appreciate my assistance, please click on the thumbs up icon. Both icons are below this post.

 

It was a pleasure assisting you. You have a good day ahead.

Rainbow23
I am an HP Employee

If you found this post helpful, you can let others know and also show your appreciation by clicking the Accept as Solution button, Thumbs up" button!

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Renniks4
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I'm printing from MacBook Pro to OfficeJet 8720. Using Sierra operating system and iworks.

 

Two sided printing?

How do you get page orientation to not be reversed on second side of paper.

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DavidSMP
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HI @Renniks4,

 

Thanks for reaching out. I read the post regarding issues with duplex printing I will be delighted to assist you here. Superb research and spectacular analysis of the issue before posting. Kudos to you for a job well done. 🙂

 

For better clarity and to assist you better I would require more information regarding this:

  • Did this happen after an OS or software update?
  • For now please reset the Mac printing system from this link: http://hp.care/2s1Aa0C and then download the HP driver from this link: http://hp.care/2xTbT0W using HP Easy Start. Also, please update the firmware as well.
  • Then check again. This should do the trick for you.
  • For more information on duplex printing please check this link: http://hp.care/2xTbThs
  • This should do the trick for you.
  • This is a very useful link for printer settings: http://hp.care/2xSTDob

Please perform all these steps patiently as it is critical to resolving the issue. This should do the trick for you.

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care and have a superb week ahead. 🙂  

DavidSMP
I am an HP Employee

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h1111
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I have a Mac and an HP Office Jet 4655 printer, which consistently prints the back page upside down. How do I change that?

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