vegasdealer

[vegasdeal]

i have an HP ENVY Photo 7858 and the startup freezes on a white screen with HP logo and bluw line and dots

i powered down, pulled plug, drained power from button

NOTHING  completely locked up.......on verge of tossing in garbage!!

prefer HELP! 

[BeemerBiker]

this is all I could find on resetting your 7858

hp envy 7858  and a lot of others

46 seconds into this video:
https://www.youtube.com/watch?v=as0elil721g&ab_channel=303electronics

list of menu options in comments

watch this video insetead, especially at the 1 minute mark


possibly just powering it off (unplug it) for 60 seconds and holding some buttons down when turning on:

While the printer is powering up, press and hold the Resume or Cancel button until the lights start blinking. e. Once the lights stop blinking, release the button. Your printer should now be reset to its default setting

If none of the above work then

Click here to check warranty
and
Click here for world-wide contact info
Or contact the closest authorized service center

Sometimes you are just dealt a bad hand. ☹️

[vegasdeal]

thank you for the video.unfortunalely my screen doesnt even get to those menus....it freezes on HP logo